WhatsApp Ibhizinisi seliyithuluzi elibalulekile lezinkampani zabo bonke osayizi. Ikuvumela ukuthi uthuthukise ukuxhumana namakhasimende, wenze imiyalezo ngokuzenzakalelayo, futhi unikeze isevisi esebenza kahle kakhulu. Nokho, ukuze uthole okuningi kuyo, kubalulekile ukusebenzisa zonke izici zayo ngobuchule. Namuhla sikulethela amathiphu amahle kakhulu wokuthola okuningi ku-WhatsApp Business.
Uma ufuna ukuthuthukisa ibhizinisi lakho nge-WhatsApp Business, kulesi sihloko uzothola okhiye abahlukahlukene, amathuluzi nokucushwa okubalulekile kwe ngcono ukusebenza kahle, ukwandisa ukuthengisa futhi unikeze umuzwa ongcono wamakhasimende.
Setha iphrofayela yebhizinisi ephelele
Esinye sezinyathelo zokuqala zokuthuthukisa i-WhatsApp Business ukumisa kahle iphrofayela yakho yebhizinisi. Lokhu kuthuthukisa ukwethembeka futhi kwakha ukwethenjwa kwamakhasimende. Ukuze wenze lokhu ngendlela efanele, qiniseka ukuthi ufaka:
- Igama Lenkampani: Sebenzisa igama lebhizinisi langempela ukugwema ukudideka.
- Incazelo ecacile: Chaza kafushane lokho okunikezayo nokuthi wehluke kanjani.
- Indawo: Engeza ikheli futhi uqiniseke ukuthi liyatholakala ku-Google Amamephu.
- Amahora okusebenza: Sicela ubonise ukuthi utholakala nini ukuphendula imibuzo.
- I-imeyili newebhusayithi: Isiza ezinye izindlela zokuxhumana.
- Isithombe sephrofayela: Sebenzisa ilogo yenkampani yakho noma isithombe sochwepheshe.
Yenza ngokuzenzakalela isevisi yamakhasimende ngezimpendulo ezisheshayo
I-Las izimpendulo ezizenzakalelayo ikuvumela ukuthi uphathe ukuxhumana kahle namakhasimende. Nge-WhatsApp Business unethuba lokuhlela izinhlobo ezimbalwa zemiyalezo:
- Umlayezo wokwamukela: Ithunyelwa kumakhasimende akubhalela okokuqala ngqa.
- Umlayezo wokungabikho: Ilungele ukwazisa amakhasimende uma ungatholakali ukuze uphendule.
- Ngokushesha impendulo: Zikuvumela ukuthi uphendule imibuzo evame ukubuzwa ngokumane uthayiphe isinqamuleli. Ungafunda kabanzi mayelana ungamisa kanjani izimpendulo ezizenzakalelayo ukuze uthole ukuphatha okuphumelelayo.
Thatha ithuba lekhathalogi yomkhiqizo
I-WhatsApp Business ikunikeza inketho yokwenza i- ikhathalogi yomkhiqizo noma amasevisi ukuze amakhasimende akwazi ukubona lokho okunikezayo ngaphandle kokushiya uhlelo lokusebenza. Ukuze uthole okuningi kukho:
- Layisha izithombe zekhwalithi: Qiniseka ukuthi ziyizithombe ezicacile nezikhangayo.
- Engeza izincazelo ezinemininingwane: Ichaza izici, izinzuzo nezintengo. Ungathola okwengeziwe mayelana indlela yokudala nokuphatha ikhathalogi yakho ku-WhatsApp Business.
- Kufaka phakathi izixhumanisi zokuthenga: Ihambisa ukuguqulwa ngokuvumela amakhasimende ukuthi athenge ngokushesha.
- Buyekeza ikhathalogi njalo: Qiniseka ukuthi ulwazi luhlala lungolwakamuva.
Sebenzisa izimo ukuze uthuthukise ibhizinisi lakho
I-Los Izimo ze-WhatsApp ziyindlela enhle yokugcina amakhasimende enolwazi. Ungawasebenzisela:
- Shicilela Iminikelo nezaphulelo okukhethekile
- Yabelana ubufakazi yamakhasimende anelisekile.
- Khombisa Nuevos Productos noma amasevisi.
- Chaza imibuzo ebuzwa njalo ngokubuka.
Maka futhi uhlele izingxoxo zakho
Ukuze uphathe ngokuphumelelayo i ukuxhumana, I-WhatsApp Business ikuvumela ukuthi ulebule izingxoxo nemiyalezo. Abanye omaka abawusizo bangaba:
- Amaklayenti amasha: Ukulandelela abantu abanentshisekelo.
- Izinkokhelo ezisalindile: Ukuze ukhumbule amacala.
- Ama-oda ayaqhubeka: Ilungele ukulandelela ukuthunyelwa.
- Imibuzo ejwayelekile ukubuzwa: Ukuqoqa imibuzo efanayo. Uma ufuna ukujula ekusebenziseni amathegi, hlola Ungawasebenzisa kanjani amalebula ku-WhatsApp Business.
Hlanganisa Ibhizinisi le-WhatsApp ne-CRM yakho
Uma usebenzisa isistimu yokuphatha amakhasimende, exhumanisa I-WhatsApp Business neyakho CRM izokuvumela:
- Shintsha izimpendulo ngokusekelwe kudatha yeklayenti ngalinye.
- Rekhoda konke ukusebenzisana Endaweni eyodwa.
- Yenza kube lula ukulandela ngomkhondo kanye namathuba okuthengisa.
- Thuthukisa ukwenza kube ngokwakho yesevisi yamakhasimende.
Linganisa ukusebenza ngezibalo
Izipesheli ze-WhatsApp Business Amamethrikhi azokusiza ukuthi uhlole ukusebenza kahle yesu lakho. Ungabuyekeza idatha efana nale:
- Imilayezo ithunyelwe futhi ilethwa: Ukukala ukufinyelela kokuxhumana kwakho.
- Imilayezo ifundwe: Linganisa ukusebenzisana kwamakhasimende.
- Izikhathi zokuphendula: Thuthukisa ukusebenza kahle kwethimba lakho.
Ngokusebenzisa la maqhinga, Ungaguqula Ibhizinisi le-WhatsApp libe ithuluzi elibalulekile lokuthuthukisa ibhizinisi lakho. Kusukela ekusetheni iphrofayili yochwepheshe kuya kuzimpendulo ezizenzakalelayo nokusebenzisa amakhathalogi, zonke izici ziklanyelwe ukuthuthukisa ukusebenzelana kwamakhasimende nokwenza lula ukuphathwa kwebhizinisi.
Futhi yilokho kuphela okwanamuhla! Sazise kumazwana ukuthi ucabangeni ngalokhu. Amathiphu okuthola okuningi ku-WhatsApp Business. Yimaphi amanye amathiphu ongawancoma?