Uke wazama ukusebenzisa i-WhatsApp kodwa ayizange ithumele imilayezo, yavele yalenga ewashini, noma ayizange ifike lapho iya khona? Lesi simo, nakuba sikhungathekisa, sivame kakhulu kunalokho esikucabangayo. I-WhatsApp ingakwazi ukuthumela imilayezo ngezizathu ezihlukahlukene, futhi akulona iphutha njalo lokuxhumana kwakho noma ifoni yakho. Kulesi sihloko, sichaza zonke izizathu ezingenzeka zokuthi kungani imilayezo ye-WhatsApp ingathumeli kanye nezixazululo ezingcono kakhulu ukuze ungaphinde ubambeke futhi, ungazi ukuthi wenzeni.
Ayikho into engakhululeki njengokulinda impendulo yothile noma ukuzama ukuxhumana ngokushesha ukuze uthole ukuthi imilayezo yakho ayingeni noma ayithunyelwa nakancane. Ngaphambi kokwethuka noma ukucabanga ukuthi uvinjiwe, kuwumqondo omuhle ukuthi ubuyekeze zonke izici ezingase zidale le nkinga, ukuthi uzihlonza kanjani, nokuthi yiziphi izinyathelo okufanele uzithathe ukuze uyixazulule ngokushesha okukhulu. Nawu umhlahlandlela oqinisekile, obhalwe ngeSpanishi usuka eSpain, ngendlela ecacile, engokwemvelo, nesebenzayo yokukusiza ukuthi ubuyisele i-WhatsApp yakho ngokushesha.
Izizathu eziyinhloko zokuthi kungani i-WhatsApp ingathumeli imilayezo
Ukwehluleka ukuthumela imilayezo ku-WhatsApp kungase kube ngenxa Izinkinga zokuxhumana, ukuphahlazeka, amaphutha ezinhlelo zokusebenza, ukugcwaliswa kweseva, noma izilungiselelo zefoni yakhoIzizathu ezivame kakhulu zichazwe ngezansi:
- Ukuhluleka kokuxhumeka kwe-inthanethi: Uma i-WhatsApp ingakwazi ukuxhuma kahle ku-Wi-Fi noma kudatha yeselula, imilayezo ngeke ithunyelwe.
- Isikhathi sokuphumula seseva ye-WhatsApp noma ukulayisha ngokweqile: Kuvame kakhulu kunalokho ongase ucabange. Uma uthola ukuthi ayisebenzi kwabanye abasebenzisi, inkinga cishe akuyona eyakho.
- Isikhala esinganele noma inqolobane egcwele kudivayisi: Ukuntuleka kwesitoreji kuvimbela ukusebenza, ikakhulukazi lapho kuthunyelwa izithombe namavidiyo.
- Uvinjiwe: Uma ihluleka kuphela ngoxhumana naye othize futhi awukwazi ukubona isithombe sakhe, ugcine ukubonakala, noma isimo, kungenzeka ukuthi ukuvimbile.
- Imikhawulo yenethiwekhi noma yendawo: Amanye amanethiwekhi ayimfihlo (emsebenzini, esikoleni) noma amazwe angakhawulela ukusetshenziswa kwe-WhatsApp.
- Ukucushwa kwesistimu okungalungile: Izilungiselelo zedethi nesikhathi ezingalungile, imodi yendiza, isilondolozi sebhethri esinikwe amandla, noma izimvume ezikhutshaziwe zingavimbela imilayezo ukuthi ithunyelwe.
- Amaphutha neziphazamisi kuhlelo lokusebenza ngokwalo: Izinguqulo eziphelelwe yisikhathi noma ukufakwa okonakele kungase kuhluleke ukuthumela imilayezo.
Wazi kanjani uma inkinga iku-WhatsApp, ifoni yakho, noma umamukeli?
Ngaphambi kokuthi uhlanye uzama izixazululo, Kubalulekile ukuxilonga ngendlela efanele lapho inkinga ivela khonaNalu uhlu lokuhlola okubalulekile:
- Bheka ukuthi i-WhatsApp iphansi yini: Ungasebenzisa amawebhusayithi afana ne-Downdetector noma i-IsItDownRightNow, akubonisa imibiko yokuphela kwesikhathi sangempela ngendawo. Ungaphinda uhlole i-Twitter (Isimo se-WhatsApp noma amanye amaphrofayili) ukuze ubone ukuthi azikho yini izinkinga ezijwayelekile.
- Hlola nabanye abantu: Buza abangani noma umndeni ukuthi i-WhatsApp iyabasebenzela. Uma udaba selusabalele, kuzomele ulinde luxazululwe. Uma kunguwe nje, qhubeka ubheka ifoni yakho.
- Hlola ukuthi ingabe kwenzeka ngoxhumana naye oyedwa kuphela: Kungenzeka ukuthi lowo muntu ungaphandle kwebanga, usemodini yendiza, noma kungenzeka ukuthi ukuvimbile nje. Uma imilayezo inamathele enombolweni eyodwa nje, bheka ukuthi awukwazi yini ukubona isithombe sayo, igcine ukubonakala, noma isimo.
Izixazululo ezisheshayo zokubuyisela i-WhatsApp uma ingathumeli imilayezo
Uma usukhiphe isinqumo sokuthi ukwehluleka kungenxa yamaseva e-WhatsApp, ungazama ezinye izinyathelo ezilula ngokuvamile okuxazulula izinkinga eziningi:
- Qalisa kabusha ifoni yakho: Lesi yisixazululo esiyisisekelo kakhulu, kodwa futhi sisebenza kakhulu ezimweni eziningi. Kwesinye isikhathi isistimu iba yiqhwa, futhi ukuqalisa kabusha okulula kuyayilungisa.
- Vula futhi uvale imodi yendiza: Lokhu kuvuselela uxhumo lenethiwekhi futhi kungase kubuyisele isignali elahlekile.
- Hlola ukuthi unayo yini i-inthanethi (i-WiFi noma idatha): Vula isiphequluli sakho bese uzama ukulayisha iwebhusayithi noma ividiyo ye-YouTube ukuze ubone ukuthi uxhumano lwakho luzinzile ngempela yini.
- Xhuma kwenye inethiwekhi ye-Wi-Fi noma shintshela kudatha yeselula: Ngale ndlela ukhipha izinkinga ngenethiwekhi yamanje.
- Hlola indawo yokugcina: Uma ifoni yakho igcwele, i-WhatsApp ingase iphahlazeke. Susa izithombe, amavidiyo, noma izinhlelo zokusebenza ongazisebenzisi.
- Buyekeza i-WhatsApp ibe yinguqulo yakamuva: Hlola izibuyekezo ku-Google Play noma ku-App Store. Isibuyekezo esilula ngokuvamile silungisa iziphazamisi.
- Sula inqolobane yohlelo lokusebenza (i-Android): Iya kokuthi Izilungiselelo > Izinhlelo zokusebenza > WhatsApp > Isitoreji > Sula inqolobane.
- Bheka izimvume ze-WhatsApp: Qiniseka ukuthi uhlelo lokusebenza lunokufinyelela ku-inthanethi, isitoreji, nezinye izici ezifanele.
- Vala futhi uvule kabusha i-WhatsApp: Kwesinye isikhathi uhlelo lokusebenza lubhajwa ngemuva. Ivale bese uyivula kabusha ukuze uphoqelele ukuvumelanisa.
Izixazululo ezithuthukisiwe uma i-WhatsApp ingathumeli imilayezo
Uma ngemuva kwezinyathelo ezedlule inkinga iqhubeka, yisikhathi sokuhlola izilungiselelo ezithile kuye ngohlelo lwakho lokusebenza futhi uxazulule ukuvinjwa okungenzeka kwangaphakathi:
Okwe-Android
- Hlola ukuthi idatha yasemuva ivuliwe yini: Iya kokuthi Izilungiselelo > Izinhlelo zokusebenza > WhatsApp > Ukusetshenziswa Kwedatha > Idatha Yasemuva bese uyivula. Uma lukhutshaziwe, uhlelo lokusebenza ngeke lusebenze uze uluvule.
- Vala isilondolozi sebhethri: Amasistimu okonga amandla angase avimbele i-WhatsApp ukuthi isebenze ngemuva. Lungisa le nketho ukuze uyivumele ukuthi isebenze.
- Setha kabusha izintandokazi zohlelo lokusebenza: Uma uthephe okuthile kokuthi Izilungiselelo futhi ungakhumbuli ukuthi bekuyini, ungasetha kabusha izintandokazi kokuthi Izilungiselelo > Izinhlelo zokusebenza > inkinobho yemenyu (amachashazi amathathu) > Setha kabusha izintandokazi.
- Sula inqolobane ye-WhatsApp kanye nedatha: Uma iphutha liqhubeka, ngaphezu kwe-cache, sula futhi idatha. Qaphela, lokhu kungasusa ulwazi lwangaphakathi kuhlelo lokusebenza, ngakho yenza ikhophi yasenqolobaneni uma ungafuni ukulahlekelwa izingxoxo.
Okwe-iPhone (iOS)
- Buyekeza izimvume zezaziso nedatha: Izilungiselelo > WhatsApp > Izaziso futhi uqiniseke ukuthi zivuliwe. Yenza okufanayo kokuthi Izilungiselelo > WhatsApp > Idatha Yeselula ukuze uqinisekise ukuthi ungasebenzisa inethiwekhi.
- Vala imodi yokungaphazamisi noma amamodi okugxila: Bangakwazi ukucindezela izaziso futhi bathinte ukusebenza kwe-WhatsApp.
- Khubaza isifinyezo sesaziso esihleliwe: Izilungiselelo > Izaziso > Ukwaziswa Okuhleliwe futhi ukuvale uma ufuna ukuthola izaziso ngesikhathi sangempela.
- Setha kabusha izilungiselelo zenethiwekhi: Kwesinye isikhathi inkinga ikwinethiwekhi ye-iPhone. Iya kokuthi Izilungiselelo > Okuvamile > Setha Kabusha > Setha Kabusha Izilungiselelo Zenethiwekhi (lokhu kuzosula noma imaphi amaphasiwedi e-Wi-Fi alondoloziwe, ngakho qiniseka ukuthi uwabhala phansi kuqala).
Faka kabusha i-WhatsApp njengendlela yokugcina
Uma kungekho kulokhu okungenhla okusebenzayo, kungcono kakhulu khipha uhlelo lokusebenza bese ulufaka kabushaNgaphambi kokwenza njalo, khumbula ukwenza ikhophi yasenqolobaneni yezingxoxo zakho ukuze ungalahlekelwa izingxoxo ezibalulekile. Uma uhlelo lokusebenza selufakwe kabusha, qinisekisa inombolo yakho yefoni futhi ubuyisele isipele uma kungenzeka. Ukufaka kabusha kuvame ukulungisa izinkinga ezinkulu noma amaphutha ngemva kokubuyekezwa okuhlulekile..
Kwenzekani uma ihluleka ngokuxhumana naye oyedwa kuphela?
Kwesinye isikhathi iphutha lenzeka kuphela uma uzama ukuthumela imilayezo kumuntu othize. Lokhu kungaba ngenxa yokuthi:
- Lowo muntu ukuvimbile: Uma ungasiboni isithombe sabo sephrofayela, ugcine ukubonakala, isimo, noma ungakwazi ukubathumelela imilayezo, kungenzeka ukuthi kunjalo. Asikho isixazululo ngaphandle kokuxhumana nabo usuka kwenye i-akhawunti (uma kubalulekile futhi unemvume yabo).
- Lowo msebenzisi akanakho okusetshenzwayo noma umakhalekhukhwini wakhe uvaliwe: Kuze kube yilapho umuntu enoxhumo, umlayezo ngeke ushiye isimo sewashi kumathikhi awamukelwe kabili.
- Inombolo ayisasebenzi ku-WhatsApp: Mhlawumbe ususe i-akhawunti yakho noma ushintshe ifoni yakho.
Izixazululo zezinkinga ezithile ze-multimedia nefayela
Uma imiyalezo ithunyelwa kodwa Izithombe, amavidiyo, noma imibhalo ayishiyi ku-WhatsApp, hlola le mibuzo:
- Ifayela likhulu kakhulu: I-WhatsApp inemikhawulo (16 MB yezithombe futhi kufika ku-2 GB wamavidiyo). Yehlisa usayizi ngaphambi kokuzama ukuwathumela.
- Ukushoda kwesikhala kumakhalekhukhwini wakho: Uma ungenaso isitoreji esanele, ngeke ukwazi ukuthumela noma ukwamukela amafayela.
- Ukuxhumana okuhamba kancane noma okuphakathi: Uma uxhumano lwakho lungeluhle, zama ukuzithumela uma unesignali engcono noma nge-WiFi.
- Hlola ukuthi i-WhatsApp inazo izimvume zesitoreji: Uma unqabele noma yiziphi izimvume ohlelweni lokusebenza, ngeke lukwazi ukufinyelela noma ukuthumela izithombe noma amavidiyo.
Xhumana nosekelo lwe-WhatsApp
Lapho ukwehluleka kuqhubeka futhi uzame konke, into ebaluleke kakhulu xhumana nosekelo lwe-WhatsApp ngokuqondileUngakwenza lokhu ngezindlela ezilandelayo:
- Kusuka kuhlelo lokusebenza: Izilungiselelo > Usizo > Xhumana nathi. Chaza inkinga ngokuningiliziwe, okufaka inombolo yakho yocingo, inguqulo yesistimu, kanye nosuku inkinga eyenzeka ngalo.
- Nge-imeyili: Sicela ubhalele ku-support@whatsapp.com noma ku-android_web@support.whatsapp.com (ye-Android) kuhlanganise nolwazi oluningi ngangokunokwenzeka mayelana necala lakho.
- Ifomu lewebhu: Ekhasini elisemthethweni le-WhatsApp, kunefomu lokuxhumana lapho ungakwazi khona imininingwane ngesigameko nenombolo yakho yocingo, ukhethe inkundla yakho kanye nohlobo lwe-akhawunti.
Ukusekelwa kwe-WhatsApp kuvame ukuphendula ngokushesha, kodwa Qaphela ama-imeyili angajwayelekile acela ulwazi lomuntu siqu.Amakheli asemthethweni kuphela (@support.whatsapp.com noma @in.whatsapp.com) anokwethenjelwa.
Amathiphu namasu engeziwe lapho i-WhatsApp ingeke ithumele imilayezo
- Phuma ku-WhatsApp Web uma usebenzisa amadivayisi amaningi: Kungase kube nokulahlekelwa ukuvumelanisa futhi uhlelo lokusebenza lungase luyeke ukusebenza kuselula.
- Qinisekisa inombolo yakho yocingo: Uma ungakaqedi ngempumelelo inqubo yokuqinisekisa, i-WhatsApp ingase ikuvimbele ekuthumeleni imilayezo.
- Hlola ukuthi inethiwekhi yakho inemikhawulo yini: Amanethiwekhi ezinkampani, esikole, noma omphakathi angakhawulela amasevisi athile. Shintshela kudatha yeselula uma kudingeka.
- Ungasebenzisi i-beta noma izinguqulo zokuthuthukisa: Izinguqulo ezingazinzile ze-WhatsApp nohlelo lokusebenza zingaqukatha iziphazamisi ezithinta ukuthunyelwa kwemiyalezo.
- Sula inqolobane yakho njalo futhi ugcine isikhala esikhululekile efonini yakho: Lokhu kuvimbela ukuphahlazeka futhi kuthuthukisa ukusebenza okuphelele kohlelo lokusebenza.
Izinkinga eziningi zokuthumela imiyalezo ye-WhatsApp zixazululwa ukuhlolwa kwenethiwekhi okumbalwa, izibuyekezo, noma ukulungiswa okusheshayo. Thola umthombo wenkinga, zama izixazululo eziphakanyisiwe isinyathelo ngesinyathelo, futhi uxhumane nosekelo lobuchwepheshe kuphela uma kubonakala kungasebenzi lutho.
Ukuba nesipele sezingxoxo zakho kuzokusiza ugweme ukulahlekelwa ulwazi olubalulekile. Izinkinga eziningi zingaxazululwa ngokushesha, futhi uzokwazi ukuxhumana ku-WhatsApp futhi ngaphandle kokuphazamiseka. Yabelana ngalo mhlahlandlela ukuze abanye abasebenzisi bazi ukuthi benzeni uma i-WhatsApp ingathumeli imilayezo.